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If you made contact zte blade s6 64gb you can athena it zte another phone. Can you explain how you used PhoneCopy before? Hi, it is supported now. As we wrote you via email you exceeded number of SMS grand your profile which was a reason why your account was blocked. Zte can I do athena restore all my contacts first in Phonecopy and then transfer them grand to my phone? Is it possible for me to sync the call logs as well?
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Hi, on the android devices you can set visibility of each data source which contain contacts. Go to People app. Hi, in the application settings you can select which contact database you want to synchronize. Hi, My account has only contacts and hence have not exceeded the free account. And now i want just to download them in my new android phone samsung note 5.



I am trying to get a google account with my fresh set up. However, it has refused citing that my password and username are not the matching. When I log in to my gmail, I find an email informing me that I was trying to login through an insecure app.

I am trying to login through Gmail or Playstore. What should I do now? I want to get apps back to my phone. It looks your request is not related to PhoneCopy. We provide contacts backup, synchronization and transfer only.

This is not technical support of your phone. I have deleted all my contact when I was setting my phone application manager so I have cleared the data from there, then all of my contact were gone, I want to get my contact back from my account so how can I do this.

Hi, there is Single directional synchronization feature in the android applicaton which can be used to synchronize contacts FROM server to Device. Hi copied contacts from my samsung device to iphone and merged both data from phone and server but after synchronization lost contacts on my iphone.

Hi, you can restore it to new phone. SIM card has limited memory. Hi I was using lg l7. I have backup data in my sd card. I bought new panasonic p How can i restore tgat lg data in new phone?? Please check our guide http: If you still have old LG i recommend you to make new backup.

My account has only 65 contacts saved on the phone copy server and hence have not exceeded the free account limit. Recently i lost my old phone samsung galaxy s3 so today i tried to synchronize the contacts from phone copy server to a my new phone Motorolla Droid Razor But when I try syncronizing, it gives an error message "The number of data items for free account has been exceeded 7 days ago".

Please guide me in this regard. But you have more than thousand SMS stored on your account which is reason why your account exceeded number of data items. When you will delete SMS to keep it less than your account will be unlocked.

If you made contact backup you can trasfer it to another phone. ANY help would be appreciated. YOU may email me also Hi, we expect your main computer is Windows PC. Then please follow our guide. For Android please follow https: Hi, My account has only contacts and hence have not exceeded the free account.

But when I try syncronizing it gives an error message "The number of data items for free account has been exceeded 7 days ago". Pls guide with the next steps. We found more than contacts on your account.

Hi, on the android devices you can set visibility of each data source which contain contacts. Please check if you have correctly set visibility of contacts. Hi, it is not related to PhoneCopy only. It is general settings of your android phone.

It depends of your phone vendor. On each phone in the settings there is contact settings and there you can set which contacts will be visible. No, there is not a way to upload messages to iPhone at all. Iam using Hisense U and it does not display contact numbers nor contact list yet the numbers are stored on the sim card and iam able to access them on other phones.

This occurred lately as first I was able to access them. Please how can I do to solve this problem? Hi, is your request realted to PhoneCopy. We can help you with PhoneCopy but your phone was not synchronized to our service.

Iam Using Asus Zenphone 4 with lolipop in that i cant find phone contact in phone sopy setting page kindly help me to solve the issue karthik. Google Play Store is saying that it is not compatible with the app.

Hi, what android version you have installed? I am trying to syncronise the contacts from my Android device Samsung A3 but each time I try I get a warning stating that I have exceeded the amount of contacts and sync has been disabled.

I can see successfull synchronization of your phone. Did you solve the issue? Did you select gmail account in the PhoneCopy application settings as database which has to be synchronized? So what do I do? Hi, for import we support only VCF vCard0 format.

Are you able to export contacts from hotmail to VCF? Then you can use PhoneCopy for Windows to upload it to server. And what android version you have installed in your device? On my blackberry q10 phone copy finds 0 contacts.

How do I make it find my contacts? Application can not see any contacts if they are stored in another account. If your contacts are stored in another account we recommend to import them to BlackBerry contacts account.

Please follow our guide https: Hi, Just upgraded to Premium and downloaded contacts to new android work phone. Want to give my old phone to my Personal Assistant, with the hope that if we both continue to synchronise and update BOTH phones to the account, we will they be able to maintain and update the SAME set of contacts.

Is this the case? Really hope so, and if so Phone Copy is even better than expected! Hello, as long as you both sync the phones against the same account, the contacts will be synchronized. The system is also able to handle collisions - changes of the same contact from both phones.

You can easily review all changes on PhoneCopy website. As premium user, you can show all changes of each contact look for the clock icon on contact edit screen. Using that, users are able to assign only part of their data to the other phone e.

How can i restore my sms. Can you help me to get it. Hi, did you have internet connection? Can you send us screen shot to be able analyze what is the problem? I want to copy my contacts from sim to my mobile Huwaei g phone copy application not shown any option of sim card contacts transfer.

PhoneCopy can work with contacts which are accessible from phone interface. In most phones there is internal feature allowing to copy contacts from SIM to phone. Then follow our guide https: Last synchronization was made two days ago which included both contacts and SMS.

Hi I have done backup and synchronize all my contacts Can I do it without wiping the contacts on the Android? In the app I did a combine both, only to find that the server contacts were deleted afterwards!

I did an undelete so at least that worked Anybody? Hi, Combine both shoudl keep contacts from both data sources. I recommend yout Combine Both to get contacts from the server to new phone along with keeping already saved contacts in the phone.

Well, thats what I had tried. In the app it wanted me to go through one of 3 routes-gmail, Sansung or SMS. Another interesting thing was, afterwards using the the old phone I transferred the contacts using bluetooth to the Samsung.

Hello, the app gives you choices to decide which contact database you want to sync the contacts with. Samsung is the local contacts recommended , while Gmail is the contacts storage used by Gmail app and it may interfere with PhoneCopy synchronizations.

Hi thanks Just a recommendation- maybe you should highlight the recommended one in the app logon page, it might save a few support calls! HI, if i delete delete my messages in my phone after first synchronization, and again i synchronize after one day then my first synchronized messages will be gone from phoneCopy server Is it true?

You will find it under Deleted Messages button and you can restore it to active messsages list. In case you are Premium user you will get it synchronized back to your phone then. I have a phone "Huawey Ascend Y" and I have not found in the list of compatible phones.

The phone has 2 Sim. There is a similar phone? How can I fix the problem? It is already supported, please check our list: I would like to get rid of those, i. Any way to do that? Hello, when you synchronize with some account, all contacts from it will be transfered.

In your case it was Google account, which is adding those email addresses as contacts. If you delete them, Google account will create them again. We recommend you to use your local phone account instead of Google account for storing your contacts - if it is possible.

Please help me I forgot my backup and restore password. Please use Lost Password link from home page. You can use PhoneCopy app to backup contacts and SMS, then you can delete PhoneCopy app and you will have data accessible via online profile on www.

But feel your request as privacy problem. Is phonecopy available on playstore? Please tell me procedure.. Yes it is free application. You can use it for free until contacts and sms stored in the profile.

Even you will exceed it you can use it 7 days as trial. Here is tutorial describing synchronization contacts include SMS. Hi phone copy shows 0 contacts when I have over in my phone. Please check if you set correct contact database to synchronize it.

Android has several contact databases and you can select which one you want to synchronize to PhoneCopy. I really need them bipashaa. If you look to synchronize SMS from server to device you need to buy Premium version.

Please check second part of our guide http: Now i have no idea how to restore my contacts and sms in HTC explorer Ae. Just download PhoneCopy application from Google Play and log it as exiting user to it.

Press synchronized and you will get contacts synchronized to your phone. But i tried this one before. It again synchronize my current contacts and sms to phonecopy account. Directly from Google Play or from our page android.

Can i restore this back up into my phone again? Hello, according to our records, you have never backed up any data to this PhoneCopy account. Hello, there is no setting needed. Just download our app from Google Play store.

Please, I have Nokia x, I have been using Phonecopy for sometime on it. Hello, we slightly changed the login screen in recent version of our application. Now you have to check at least one local contact database to sync the contacts with.

The most common choice is "Local Contacts" or simply "contacts". If you do not see anything on the login screen, try to create one contact in the phone choose the proper database and repeat the login process.

Sometimes app cannot detect empty contact database. Then you will be able to synchronize other contact databases as well. Sorry, exact name of the account is Advanced and Account. I accidentally said "yes" when phone copy asked me if I wanted to synch my SMS.

Then you can delete SMS from the server to fit limits. I have been into account settings Would it be somewhere else? I looked under each and see nothing Sorry, you have to user Account and Settings button in the android application.

I recently "upgraded" to the latest version 2. It seems to be trying to recreaate every text and contact every time I sync instead of just updating the ones that have changed. This is not really an acceptable performance degradation.

Hello, the thing you describe is "slow sync". This type of sync occurs only after login to app, it transfers all contacts and sms from phone and server and merges them. Because it transfers all items it takes a longer time. Next time, after the "slow sync" will be "fast sync" and it transfers only changes from phone or server, therefore it is faster then the previous one.

This behavior is the same as in previous versions of PhoneCopy. We know that your last five synchronizations were "slow sync". We tested it, but for us it works on all devices. First time sync will be "slow sync" and another one should be already "fast sync".

If your issue persists or not, please, send us your feedback. I accidently erased all contacts, I somehow also synced that to phonecopy So I have lost all contacts. How can I restore them from say..

Hello, visit deleted contacts page at https: Just select all the contacts you want to restore. You can use the check-box in the upper-left corner of the list to change selection of all displayed contacts, also clicking with Shift or Ctrl works as expected.

Then press Restore button. Once all contacts are restored, sync your phone and they will be transferred back to the phone. I Wonder if i Upgrade to Premium, will that restore deleted and sendt sms before 30 days?

All sms stored in your account will be uploaded back to phone. Forgot to say that after Upgrade, i only get error Message, and i se that there is 2 acounts With sms. The problem that occurred was caused by the version PhoneCopy that you are currently using.

The actual stable version 2. We have prepared a new beta version 2. Install the new beta version: Can you see which date i installed this program, and is it anything else i must du to find sms sendt and deleted?

I hope you can assist me in this regard. When I activated my Samsung account the first time all my contact numbers and BBM aswell Whatsapp contact numbers appeard on my phone. Note that this is new phone aswell new Sim card so this was really great!

But then I gave my Samsung in for a Software update and everthing was deleted. Now that i have the phone back i have lost all my contacts. How do i get them back. Can you explain how you used PhoneCopy before?

I need your assistance. It is supported, please check our guide https: Thank you so much. Do u support CalDAV? I have the whole back up of the list in sync. Please check our guide: Uploading messages from PhoneCopy.

Hi in your profile there are not any deleted contacts. We found only active contacts list. I can se active and 0 deleted contacts only. Can you explain what problem you need to solve?

On the account vkjp there is not any deleted contacts. Hi, in the application settings you can select which contact database you want to synchronize. There can be more contact databases in the phone which contains your contacts.

You need to change contact database and synchronize next one. It is already availabe with our latest application version. Download our latest android application and confirm prompt message when you will be asked for SMS sync.

Please check our tutorial: Great job done by Phonegap. Got all contacts synced. Please let me how to sync the contacts on phone without downloading Phonecopy app as I have samsung wave mobile-bada os. Please follow our guide: How do I put SMS copy on the pc?

Could you please tell me how I delete PhoneCopy on my iphone, so that it stops deleting me The solution of your problem is ot restore contacts from Deleted Contacts folder. You can select all contacts by selecting check box on contacts page header.

Hello I try to synchronize the data between an iphone 4 and Samsung android. The first time it worked and I had all my more or less contacts on both phones. I did the upgrade and since then the app only sync me 18 contacts. Everytime I try to restore the from my iphone up on the server I got the message that 18 contacts have been successfully updated.

Hi Helene, we found your contacts in Deleted Contacts folder. I have backed up my sms for my xperia mini pro and after restoring they not there. They have disappeared and even sms in my mail box have gone. Are they stored somewhere else?

We can restore only data which was at least once synchronized to our server. How do I do that? But only contacts and calendar have been copied. How do I get Notes transferred as well. Sorry, notes on android will be supported later.

This thing really helped me. Go to Account setting, then existing user and there change Android account to sync to contact database which you want to synchronize. Hi, please start application on your android phone.

Then you will see three buttons. Hello, i just downloaded and sync my tecno phantom unto phonecopy, what i needed to do was to backup and save my contact which i hope phone copy can do However, what i got was that all my sms was backedup, but instead of my phone contact backup, it was my gmail contact that was backup.

Hi, you can select which contact database you want to synchronize and it looks you selected Gmail one. Hello, i have a Motorola XT and installed phone copy. The phone has contacts. But when I run phonecopy it says there are zero contacts in the phone and hence is not syncing anything.

Android OS in your phone has several contacts databases and when you are setting PhoneCopy username and password there you can choose which contact database you want to synchronize. Moreover you see how many contacts are in which database.

Please go to Account settings and Existing user and select correct database which you want to synchronize e. In the phonecopy settings page i have 2 accounts - phone 0 and Gmail However I am able to see more than contacts in the phone.

Solved via private mail. Hi I am having exactly the same problem of 0 phone contacts being shown when I have over contacts. I contacted phonecopy support and they gave me a patched version which resolved the issue.

They collected data from my phone before getting the patch. CAN you help me please. I wish to change mobile phone and I am desperate. I have all my contacts around on my htc desire and want to transfer them to my future phone that will probably be either an iPhone or a galaxy s4.

Plase help, thanks a lot in advance. If you will transfer contacts between phones within 7 days it will work without need to buy Premium Subscription. How to trasfer contacts from iPhone 4 to Android Galaxy S4? Please help, thanks a lot in advance.

Hi, from HTC to Galaxy please follow our guide http: You can select single directional sync in the PhoneCopy. I uploaded all my contacts to Phonecopy, i reset my phone back to factory settings and synced my account with phone copy and I lost all my contacts on both phone and Phonecopy.

What can I do to restore all my contacts first in Phonecopy and then transfer them back to my phone? Hi, you will find all deleted contacts in the Deleted Contacts folder of www. I synchronized my contacts from my mobile to the server.

Because you selected "WhatsApp" contacts database which contains only names. Please let me know when calendar sync will be ready Hi, you can synchronize PhoneCopy to Google Calendar and then your android can be synchronized directly with Google Calendar as well.

I tried, but in somehow this does not work. Apply and align the guard to your device; softly squeegee out any extra water and use a cloth to soak up excess moisture if necessary. As you squeegee out the water the skin will begin to adhere to the phone and will no longer move freely.

If the skin is not aligned correctly and has become too sticky to readjust, remove it and start over. For best results, re-apply coverings as few times as possible. Start by getting the protector correctly positioned on the device.

Once the positioning is acceptable, wait while the overhanging edges dry. Impatiently trying to force the edges down prematurely can cause the protector to move out of alignment. Patience is a key factor when covering rounded surfaces.

Feel free to set the device down for a few minutes and come back to it later. This entire process could take up to 45 minutes. Even though drying is generally sufficient after only 8 hours, as a precaution, allow the device a full 24 hours of dry time before replacing the battery and powering on.

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Remove battery from device if possible. Add a large drop of liquid soap to approximately one cup of water and stir. Water will be used to wet and then position the protector s. Clean surfaces to be covered. Wash your hands and then soak all of your fingers in the soapy water solution so you do not leave fingerprints.

With wet fingers, peel off the backing from the guard, then re-dip your fingers in the solution and completely wet the protector. Apply and align the guard to your device; softly squeegee out any extra water and use a cloth to soak up excess moisture if necessary.

As you squeegee out the water the skin will begin to adhere to the phone and will no longer move freely. If the skin is not aligned correctly and has become too sticky to readjust, remove it and start over. For best results, re-apply coverings as few times as possible.

Start by getting the protector correctly positioned on the device. Once the positioning is acceptable, wait while the overhanging edges dry. Impatiently trying to force the edges down prematurely can cause the protector to move out of alignment.

To make matters worse I need to test if your process works prior to purchasing the Premium edition however I do not know if Huawei P8 Max is compatible as I can not see it clearly on your list. Can you email me to ellieroya2 gmail.

We can helo you only in case you used PhoneCopy before reboot. Sorry, your request is not related to PhoneCopy at all. I exceed the limit by contacts,I have not transferred to my andriod yet. Will I be able to move contacts to my andriod?

Hi, you can delete 41 on server, then you account will be unlocked and you will be able to synchronize contacts. When you will exceed number of contacts again, your account will be automatically blocked again. Free account is provided for personal purposes with limit of contacts.

Almost nobody has personal contacts. If you are using phonecopy for business purposes or you installed it to business mobile phone, you should buy Premium. Please contact our support team and we will solve the problem.

Sorry, can you explain how is your request related to PhoneCopy. Not "Failed to send" but it just sits there saying "Sending" for every text message I try to send. I have to delete all of the "Sending" messages and reboot the phone before I can start sending text messages again.

Hi, is your request related to PhoneCopy? We can help with PhoneCopy problems only. How do I change the password to unlock my screen? Sorry we are not support for general android questions. We can help you with PhoneCopy issues only.

To synchronize contacts back please follow our guide https: Hi, it is a problem based on device firmware. We can offer for synchronization only accessible data. Hello, my HTC salsa will not register my contacts, it registers all previous sms, can you please advise what am I doing wrong?

Hello, we detected that you performed a succesfull sync with contacts on at It looks like that your issue is gone. Does not support Nexus 5 Marshmallow. Might want to change your supported Lillipop to Lollipop.

My Moto E2 is not detecting the contacts in my SIM card but, the same are displayed or being detected in other mobiles please help me solve the problem Hello, please, can you specify if your Motorola can not see your SIM contacts or you can not see them in PhoneCopy application.

We can help you only with the second case. In the first case, contact your Motorola support. I would just like to ask if the private sms will also be backed up when we do "Back up SMS" from the Messaging? Would appreciate if anyone could answer my concern.

Hello, it depends on whether the private sms is saved as a other common sms or it is stored in a special private storage. PhoneCopy backs up only sms saved in standard way. I have a Samsung S Duos I installed phonecopy app and I already register also..

Then I synced my contacts to my phonecopy account so what I need to know is how to restore my synced contacts to my phone back now when I loose my phone memory.??. Please show me steps.. Hello, just set up the phone in the same fashion as you did before.

After first sync, it is possible that the contacts go to Deleted items on the server. Restore them at https: Hello, if do not have any other backup, you can try to restore all contacts stored at PhoneCopy, using PhoneCopy application.

Hello, just uninstall PhoneCopy as any other Android app. I uninstall PhoneCopy but the contacts were still showing that the numbers are saved in phonecopy,I want to remove that? Hello, is this question related to Android app?

I can see that you have one Windows Phone mobile connected to your PhoneCopy account. If you want to remove PhoneCopy contacts from your Windows Phone cellphone, do following: Go to People app.

Press the three dots in the right bottom corner and pick settings. On the bottom of the settings menu, there is a list of connected accounts. You will find PhoneCopy there. Long tap the PhoneCopy account and choose delete.

This will remove all the contacts downloaded from PhoneCopy to your phone. If you also want to remove all your data from PhoneCopy service, visit https: Hi , I have my contacts on mail. How can i sync those on to my new phone.

Hi what is the format of your contacts? We can easily import vCard which is. It is not in supported devices. Hi, it is supported now. What error message you are receiving? No more error message.

I recently reset my LG-E to its factory settings. I am trying to get a google account with my fresh set up. However, it has refused citing that my password and username are not the matching. When I log in to my gmail, I find an email informing me that I was trying to login through an insecure app.

I am trying to login through Gmail or Playstore. What should I do now? I want to get apps back to my phone. It looks your request is not related to PhoneCopy. We provide contacts backup, synchronization and transfer only. This is not technical support of your phone.

I have deleted all my contact when I was setting my phone application manager so I have cleared the data from there, then all of my contact were gone, I want to get my contact back from my account so how can I do this. Hi, there is Single directional synchronization feature in the android applicaton which can be used to synchronize contacts FROM server to Device.

Hi copied contacts from my samsung device to iphone and merged both data from phone and server but after synchronization lost contacts on my iphone. Hi, you can restore it to new phone. SIM card has limited memory.

Hi I was using lg l7. I have backup data in my sd card. I bought new panasonic p How can i restore tgat lg data in new phone?? Please check our guide http: If you still have old LG i recommend you to make new backup.

My account has only 65 contacts saved on the phone copy server and hence have not exceeded the free account limit. Recently i lost my old phone samsung galaxy s3 so today i tried to synchronize the contacts from phone copy server to a my new phone Motorolla Droid Razor But when I try syncronizing, it gives an error message "The number of data items for free account has been exceeded 7 days ago".

Please guide me in this regard. But you have more than thousand SMS stored on your account which is reason why your account exceeded number of data items. When you will delete SMS to keep it less than your account will be unlocked.

If you made contact backup you can trasfer it to another phone. ANY help would be appreciated. YOU may email me also Hi, we expect your main computer is Windows PC. Then please follow our guide. For Android please follow https: Hi, My account has only contacts and hence have not exceeded the free account.

But when I try syncronizing it gives an error message "The number of data items for free account has been exceeded 7 days ago". Pls guide with the next steps. We found more than contacts on your account.

Hi, on the android devices you can set visibility of each data source which contain contacts. Please check if you have correctly set visibility of contacts. Hi, it is not related to PhoneCopy only.

It is general settings of your android phone. It depends of your phone vendor. On each phone in the settings there is contact settings and there you can set which contacts will be visible. No, there is not a way to upload messages to iPhone at all.

Iam using Hisense U and it does not display contact numbers nor contact list yet the numbers are stored on the sim card and iam able to access them on other phones. This occurred lately as first I was able to access them.

Please how can I do to solve this problem? Hi, is your request realted to PhoneCopy. We can help you with PhoneCopy but your phone was not synchronized to our service. Iam Using Asus Zenphone 4 with lolipop in that i cant find phone contact in phone sopy setting page kindly help me to solve the issue karthik.

Google Play Store is saying that it is not compatible with the app. Hi, what android version you have installed? I am trying to syncronise the contacts from my Android device Samsung A3 but each time I try I get a warning stating that I have exceeded the amount of contacts and sync has been disabled.

I can see successfull synchronization of your phone. Did you solve the issue? Did you select gmail account in the PhoneCopy application settings as database which has to be synchronized? So what do I do?

Hi, for import we support only VCF vCard0 format. Are you able to export contacts from hotmail to VCF? Then you can use PhoneCopy for Windows to upload it to server. And what android version you have installed in your device?

On my blackberry q10 phone copy finds 0 contacts. How do I make it find my contacts? Application can not see any contacts if they are stored in another account. If your contacts are stored in another account we recommend to import them to BlackBerry contacts account.

Please follow our guide https: Hi, Just upgraded to Premium and downloaded contacts to new android work phone. Want to give my old phone to my Personal Assistant, with the hope that if we both continue to synchronise and update BOTH phones to the account, we will they be able to maintain and update the SAME set of contacts.

Is this the case? Really hope so, and if so Phone Copy is even better than expected! Hello, as long as you both sync the phones against the same account, the contacts will be synchronized. The system is also able to handle collisions - changes of the same contact from both phones.

You can easily review all changes on PhoneCopy website. As premium user, you can show all changes of each contact look for the clock icon on contact edit screen. Using that, users are able to assign only part of their data to the other phone e.

How can i restore my sms. Can you help me to get it. Hi, did you have internet connection? Can you send us screen shot to be able analyze what is the problem? I want to copy my contacts from sim to my mobile Huwaei g phone copy application not shown any option of sim card contacts transfer.

PhoneCopy can work with contacts which are accessible from phone interface. In most phones there is internal feature allowing to copy contacts from SIM to phone. Then follow our guide https: Last synchronization was made two days ago which included both contacts and SMS.

Hi I have done backup and synchronize all my contacts Can I do it without wiping the contacts on the Android? In the app I did a combine both, only to find that the server contacts were deleted afterwards! I did an undelete so at least that worked Anybody?

Hi, Combine both shoudl keep contacts from both data sources. I recommend yout Combine Both to get contacts from the server to new phone along with keeping already saved contacts in the phone. Well, thats what I had tried.

In the app it wanted me to go through one of 3 routes-gmail, Sansung or SMS. Another interesting thing was, afterwards using the the old phone I transferred the contacts using bluetooth to the Samsung.

Hello, the app gives you choices to decide which contact database you want to sync the contacts with. Samsung is the local contacts recommended , while Gmail is the contacts storage used by Gmail app and it may interfere with PhoneCopy synchronizations.

Hi thanks Just a recommendation- maybe you should highlight the recommended one in the app logon page, it might save a few support calls! HI, if i delete delete my messages in my phone after first synchronization, and again i synchronize after one day then my first synchronized messages will be gone from phoneCopy server Is it true?

You will find it under Deleted Messages button and you can restore it to active messsages list. In case you are Premium user you will get it synchronized back to your phone then. I have a phone "Huawey Ascend Y" and I have not found in the list of compatible phones.

The phone has 2 Sim. There is a similar phone? How can I fix the problem? It is already supported, please check our list: I would like to get rid of those, i. Any way to do that? Hello, when you synchronize with some account, all contacts from it will be transfered.

In your case it was Google account, which is adding those email addresses as contacts. If you delete them, Google account will create them again. We recommend you to use your local phone account instead of Google account for storing your contacts - if it is possible.

Please help me I forgot my backup and restore password. Please use Lost Password link from home page. You can use PhoneCopy app to backup contacts and SMS, then you can delete PhoneCopy app and you will have data accessible via online profile on www.

But feel your request as privacy problem. Is phonecopy available on playstore? Please tell me procedure.. Yes it is free application. You can use it for free until contacts and sms stored in the profile.

Even you will exceed it you can use it 7 days as trial. Here is tutorial describing synchronization contacts include SMS. Hi phone copy shows 0 contacts when I have over in my phone.

Please check if you set correct contact database to synchronize it. Android has several contact databases and you can select which one you want to synchronize to PhoneCopy. I really need them bipashaa. If you look to synchronize SMS from server to device you need to buy Premium version.

Please check second part of our guide http: Now i have no idea how to restore my contacts and sms in HTC explorer Ae. Just download PhoneCopy application from Google Play and log it as exiting user to it. Press synchronized and you will get contacts synchronized to your phone.

But i tried this one before. It again synchronize my current contacts and sms to phonecopy account. Directly from Google Play or from our page android. Can i restore this back up into my phone again? Hello, according to our records, you have never backed up any data to this PhoneCopy account.

Hello, there is no setting needed. Just download our app from Google Play store. Please, I have Nokia x, I have been using Phonecopy for sometime on it. Hello, we slightly changed the login screen in recent version of our application.

Now you have to check at least one local contact database to sync the contacts with. The most common choice is "Local Contacts" or simply "contacts". If you do not see anything on the login screen, try to create one contact in the phone choose the proper database and repeat the login process.

Sometimes app cannot detect empty contact database. Then you will be able to synchronize other contact databases as well. Sorry, exact name of the account is Advanced and Account. I accidentally said "yes" when phone copy asked me if I wanted to synch my SMS.

Then you can delete SMS from the server to fit limits. I have been into account settings Would it be somewhere else? I looked under each and see nothing Sorry, you have to user Account and Settings button in the android application.

I recently "upgraded" to the latest version 2. It seems to be trying to recreaate every text and contact every time I sync instead of just updating the ones that have changed. This is not really an acceptable performance degradation.

Hello, the thing you describe is "slow sync". This type of sync occurs only after login to app, it transfers all contacts and sms from phone and server and merges them. Because it transfers all items it takes a longer time.

Next time, after the "slow sync" will be "fast sync" and it transfers only changes from phone or server, therefore it is faster then the previous one. This behavior is the same as in previous versions of PhoneCopy.

We know that your last five synchronizations were "slow sync". We tested it, but for us it works on all devices. First time sync will be "slow sync" and another one should be already "fast sync".

If your issue persists or not, please, send us your feedback. I accidently erased all contacts, I somehow also synced that to phonecopy So I have lost all contacts. How can I restore them from say.. Hello, visit deleted contacts page at https: Just select all the contacts you want to restore.

You can use the check-box in the upper-left corner of the list to change selection of all displayed contacts, also clicking with Shift or Ctrl works as expected. Then press Restore button. Once all contacts are restored, sync your phone and they will be transferred back to the phone.

I Wonder if i Upgrade to Premium, will that restore deleted and sendt sms before 30 days? All sms stored in your account will be uploaded back to phone. Forgot to say that after Upgrade, i only get error Message, and i se that there is 2 acounts With sms.

The problem that occurred was caused by the version PhoneCopy that you are currently using. The actual stable version 2. We have prepared a new beta version 2. Install the new beta version: Can you see which date i installed this program, and is it anything else i must du to find sms sendt and deleted?

I hope you can assist me in this regard. When I activated my Samsung account the first time all my contact numbers and BBM aswell Whatsapp contact numbers appeard on my phone. Note that this is new phone aswell new Sim card so this was really great!

But then I gave my Samsung in for a Software update and everthing was deleted. Now that i have the phone back i have lost all my contacts. How do i get them back. Can you explain how you used PhoneCopy before?

I need your assistance. It is supported, please check our guide https: Thank you so much. Do u support CalDAV? I have the whole back up of the list in sync. Please check our guide: Uploading messages from PhoneCopy.

Hi in your profile there are not any deleted contacts. We found only active contacts list.





If you made contact backup you can trasfer it to another phone. ANY help would be appreciated. YOU may email me also Hi, we expect your main computer is Windows PC. Then please follow our guide. For Android please follow https: Hi, My account has only contacts and hence have not exceeded the free account.

But when I try syncronizing it gives an error message "The number of data items for free account has been exceeded 7 days ago". Pls guide with the next steps. We found more than contacts on your account.

Hi, on the android devices you can set visibility of each data source which contain contacts. Please check if you have correctly set visibility of contacts. Hi, it is not related to PhoneCopy only. It is general settings of your android phone.

It depends of your phone vendor. On each phone in the settings there is contact settings and there you can set which contacts will be visible. No, there is not a way to upload messages to iPhone at all. Iam using Hisense U and it does not display contact numbers nor contact list yet the numbers are stored on the sim card and iam able to access them on other phones.

This occurred lately as first I was able to access them. Please how can I do to solve this problem? Hi, is your request realted to PhoneCopy. We can help you with PhoneCopy but your phone was not synchronized to our service.

Iam Using Asus Zenphone 4 with lolipop in that i cant find phone contact in phone sopy setting page kindly help me to solve the issue karthik. Google Play Store is saying that it is not compatible with the app.

Hi, what android version you have installed? I am trying to syncronise the contacts from my Android device Samsung A3 but each time I try I get a warning stating that I have exceeded the amount of contacts and sync has been disabled.

I can see successfull synchronization of your phone. Did you solve the issue? Did you select gmail account in the PhoneCopy application settings as database which has to be synchronized?

So what do I do? Hi, for import we support only VCF vCard0 format. Are you able to export contacts from hotmail to VCF? Then you can use PhoneCopy for Windows to upload it to server. And what android version you have installed in your device?

On my blackberry q10 phone copy finds 0 contacts. How do I make it find my contacts? Application can not see any contacts if they are stored in another account. If your contacts are stored in another account we recommend to import them to BlackBerry contacts account.

Please follow our guide https: Hi, Just upgraded to Premium and downloaded contacts to new android work phone. Want to give my old phone to my Personal Assistant, with the hope that if we both continue to synchronise and update BOTH phones to the account, we will they be able to maintain and update the SAME set of contacts.

Is this the case? Really hope so, and if so Phone Copy is even better than expected! Hello, as long as you both sync the phones against the same account, the contacts will be synchronized. The system is also able to handle collisions - changes of the same contact from both phones.

You can easily review all changes on PhoneCopy website. As premium user, you can show all changes of each contact look for the clock icon on contact edit screen. Using that, users are able to assign only part of their data to the other phone e.

How can i restore my sms. Can you help me to get it. Hi, did you have internet connection? Can you send us screen shot to be able analyze what is the problem? I want to copy my contacts from sim to my mobile Huwaei g phone copy application not shown any option of sim card contacts transfer.

PhoneCopy can work with contacts which are accessible from phone interface. In most phones there is internal feature allowing to copy contacts from SIM to phone. Then follow our guide https: Last synchronization was made two days ago which included both contacts and SMS.

Hi I have done backup and synchronize all my contacts Can I do it without wiping the contacts on the Android? In the app I did a combine both, only to find that the server contacts were deleted afterwards!

I did an undelete so at least that worked Anybody? Hi, Combine both shoudl keep contacts from both data sources. I recommend yout Combine Both to get contacts from the server to new phone along with keeping already saved contacts in the phone.

Well, thats what I had tried. In the app it wanted me to go through one of 3 routes-gmail, Sansung or SMS. Another interesting thing was, afterwards using the the old phone I transferred the contacts using bluetooth to the Samsung.

Hello, the app gives you choices to decide which contact database you want to sync the contacts with. Samsung is the local contacts recommended , while Gmail is the contacts storage used by Gmail app and it may interfere with PhoneCopy synchronizations.

Hi thanks Just a recommendation- maybe you should highlight the recommended one in the app logon page, it might save a few support calls! HI, if i delete delete my messages in my phone after first synchronization, and again i synchronize after one day then my first synchronized messages will be gone from phoneCopy server Is it true?

You will find it under Deleted Messages button and you can restore it to active messsages list. In case you are Premium user you will get it synchronized back to your phone then. I have a phone "Huawey Ascend Y" and I have not found in the list of compatible phones.

The phone has 2 Sim. There is a similar phone? How can I fix the problem? It is already supported, please check our list: I would like to get rid of those, i. Any way to do that? Hello, when you synchronize with some account, all contacts from it will be transfered.

In your case it was Google account, which is adding those email addresses as contacts. If you delete them, Google account will create them again. We recommend you to use your local phone account instead of Google account for storing your contacts - if it is possible.

Please help me I forgot my backup and restore password. Please use Lost Password link from home page. You can use PhoneCopy app to backup contacts and SMS, then you can delete PhoneCopy app and you will have data accessible via online profile on www.

But feel your request as privacy problem. Is phonecopy available on playstore? Please tell me procedure.. Yes it is free application. You can use it for free until contacts and sms stored in the profile. Even you will exceed it you can use it 7 days as trial.

Here is tutorial describing synchronization contacts include SMS. Hi phone copy shows 0 contacts when I have over in my phone. Please check if you set correct contact database to synchronize it. Android has several contact databases and you can select which one you want to synchronize to PhoneCopy.

I really need them bipashaa. If you look to synchronize SMS from server to device you need to buy Premium version. Please check second part of our guide http: Now i have no idea how to restore my contacts and sms in HTC explorer Ae.

Just download PhoneCopy application from Google Play and log it as exiting user to it. Press synchronized and you will get contacts synchronized to your phone. But i tried this one before. It again synchronize my current contacts and sms to phonecopy account.

Directly from Google Play or from our page android. Can i restore this back up into my phone again? Hello, according to our records, you have never backed up any data to this PhoneCopy account. Hello, there is no setting needed.

Just download our app from Google Play store. Please, I have Nokia x, I have been using Phonecopy for sometime on it. Hello, we slightly changed the login screen in recent version of our application.

Now you have to check at least one local contact database to sync the contacts with. The most common choice is "Local Contacts" or simply "contacts". If you do not see anything on the login screen, try to create one contact in the phone choose the proper database and repeat the login process.

Sometimes app cannot detect empty contact database. Then you will be able to synchronize other contact databases as well. Sorry, exact name of the account is Advanced and Account.

I accidentally said "yes" when phone copy asked me if I wanted to synch my SMS. Then you can delete SMS from the server to fit limits. I have been into account settings Would it be somewhere else? I looked under each and see nothing Sorry, you have to user Account and Settings button in the android application.

I recently "upgraded" to the latest version 2. It seems to be trying to recreaate every text and contact every time I sync instead of just updating the ones that have changed. This is not really an acceptable performance degradation.

Hello, the thing you describe is "slow sync". This type of sync occurs only after login to app, it transfers all contacts and sms from phone and server and merges them. Because it transfers all items it takes a longer time.

Next time, after the "slow sync" will be "fast sync" and it transfers only changes from phone or server, therefore it is faster then the previous one. This behavior is the same as in previous versions of PhoneCopy. We know that your last five synchronizations were "slow sync".

We tested it, but for us it works on all devices. First time sync will be "slow sync" and another one should be already "fast sync". If your issue persists or not, please, send us your feedback. I accidently erased all contacts, I somehow also synced that to phonecopy So I have lost all contacts.

How can I restore them from say.. Hello, visit deleted contacts page at https: Just select all the contacts you want to restore. You can use the check-box in the upper-left corner of the list to change selection of all displayed contacts, also clicking with Shift or Ctrl works as expected.

Then press Restore button. Once all contacts are restored, sync your phone and they will be transferred back to the phone. I Wonder if i Upgrade to Premium, will that restore deleted and sendt sms before 30 days? All sms stored in your account will be uploaded back to phone.

Forgot to say that after Upgrade, i only get error Message, and i se that there is 2 acounts With sms. The problem that occurred was caused by the version PhoneCopy that you are currently using. The actual stable version 2.

We have prepared a new beta version 2. Install the new beta version: Can you see which date i installed this program, and is it anything else i must du to find sms sendt and deleted? I hope you can assist me in this regard.

When I activated my Samsung account the first time all my contact numbers and BBM aswell Whatsapp contact numbers appeard on my phone. Note that this is new phone aswell new Sim card so this was really great!

But then I gave my Samsung in for a Software update and everthing was deleted. Now that i have the phone back i have lost all my contacts. How do i get them back. Can you explain how you used PhoneCopy before? I need your assistance.

It is supported, please check our guide https: Thank you so much. Do u support CalDAV? I have the whole back up of the list in sync. Please check our guide: Uploading messages from PhoneCopy. Hi in your profile there are not any deleted contacts.

We found only active contacts list. I can se active and 0 deleted contacts only. Can you explain what problem you need to solve? On the account vkjp there is not any deleted contacts. Hi, in the application settings you can select which contact database you want to synchronize.

There can be more contact databases in the phone which contains your contacts. You need to change contact database and synchronize next one. It is already availabe with our latest application version.

Download our latest android application and confirm prompt message when you will be asked for SMS sync. Please check our tutorial: Great job done by Phonegap. Got all contacts synced. Please let me how to sync the contacts on phone without downloading Phonecopy app as I have samsung wave mobile-bada os.

Please follow our guide: How do I put SMS copy on the pc? Could you please tell me how I delete PhoneCopy on my iphone, so that it stops deleting me The solution of your problem is ot restore contacts from Deleted Contacts folder.

You can select all contacts by selecting check box on contacts page header. Hello I try to synchronize the data between an iphone 4 and Samsung android. The first time it worked and I had all my more or less contacts on both phones.

I did the upgrade and since then the app only sync me 18 contacts. Everytime I try to restore the from my iphone up on the server I got the message that 18 contacts have been successfully updated. Hi Helene, we found your contacts in Deleted Contacts folder.

I have backed up my sms for my xperia mini pro and after restoring they not there. They have disappeared and even sms in my mail box have gone. Are they stored somewhere else? We can restore only data which was at least once synchronized to our server.

How do I do that? But only contacts and calendar have been copied. How do I get Notes transferred as well. Sorry, notes on android will be supported later. This thing really helped me. Go to Account setting, then existing user and there change Android account to sync to contact database which you want to synchronize.

Hi, please start application on your android phone. Then you will see three buttons. Hello, i just downloaded and sync my tecno phantom unto phonecopy, what i needed to do was to backup and save my contact which i hope phone copy can do However, what i got was that all my sms was backedup, but instead of my phone contact backup, it was my gmail contact that was backup.

Hi, you can select which contact database you want to synchronize and it looks you selected Gmail one. Hello, i have a Motorola XT and installed phone copy. The phone has contacts. But when I run phonecopy it says there are zero contacts in the phone and hence is not syncing anything.

Android OS in your phone has several contacts databases and when you are setting PhoneCopy username and password there you can choose which contact database you want to synchronize. Moreover you see how many contacts are in which database.

Please go to Account settings and Existing user and select correct database which you want to synchronize e. In the phonecopy settings page i have 2 accounts - phone 0 and Gmail However I am able to see more than contacts in the phone.

Solved via private mail. Hi I am having exactly the same problem of 0 phone contacts being shown when I have over contacts. I contacted phonecopy support and they gave me a patched version which resolved the issue.

They collected data from my phone before getting the patch. CAN you help me please. I wish to change mobile phone and I am desperate. I have all my contacts around on my htc desire and want to transfer them to my future phone that will probably be either an iPhone or a galaxy s4.

Plase help, thanks a lot in advance. If you will transfer contacts between phones within 7 days it will work without need to buy Premium Subscription. How to trasfer contacts from iPhone 4 to Android Galaxy S4? Please help, thanks a lot in advance.

Hi, from HTC to Galaxy please follow our guide http: You can select single directional sync in the PhoneCopy. I uploaded all my contacts to Phonecopy, i reset my phone back to factory settings and synced my account with phone copy and I lost all my contacts on both phone and Phonecopy.

What can I do to restore all my contacts first in Phonecopy and then transfer them back to my phone? Hi, you will find all deleted contacts in the Deleted Contacts folder of www. I synchronized my contacts from my mobile to the server.

Because you selected "WhatsApp" contacts database which contains only names. Please let me know when calendar sync will be ready Hi, you can synchronize PhoneCopy to Google Calendar and then your android can be synchronized directly with Google Calendar as well.

I tried, but in somehow this does not work. Hi, it is not export it is synchronization. Please check Calendar page of PhoneCopy. Are you going to be doing this soon? Hi, currently we work on automatic synchronization, then we will launch support of multiple contact databases in single sync and next we will launch SMS backup.

Then we will develop other data types as calendar, tasks and notes. How can I choose to sync contacts with numbers only? I have a lot of contacts which only has email address. On the top of contact list there is filtering menu with default selection "All Contacts" but you can select "no phone numbers" as well.

Using that filter you can select all contacts without number and you can set it to contact group which is not synchronized to your phone. To define contact groups please use https: Why does phonecopy groups not match the android groups?

PhoneCopy groups are tool to define which group of contacts you want to synchronize to which device. You need to have data enabled from your mobile operator. But not able to transfer the sms, calender and notes to my Sony Xperia L.

What should I do to get it work? I am also using Xperia L. Hi, if you have Xperia registered to Google you can synchronize PhoneCopy. Notes synchronization will be launched later. Hi, currently we support contacts synchronization only.

Other data types will be launched later. How can I get my calendar from Ipad to htc tel. Contacts are working, but i stil do not see the callendar. Then you can synchronize your PhoneCopy account to Google Calendar and Google Calednar can be native connected to any android phone.

I just got email: Please, either lower the number of your items or purchase a Premium subscription. If the skin is not aligned correctly and has become too sticky to readjust, remove it and start over.

For best results, re-apply coverings as few times as possible. Start by getting the protector correctly positioned on the device. Once the positioning is acceptable, wait while the overhanging edges dry. Impatiently trying to force the edges down prematurely can cause the protector to move out of alignment.

Patience is a key factor when covering rounded surfaces. Feel free to set the device down for a few minutes and come back to it later. This entire process could take up to 45 minutes. Even though drying is generally sufficient after only 8 hours, as a precaution, allow the device a full 24 hours of dry time before replacing the battery and powering on.

Limit 1 Free kit per order. You may inspire a new design. If you have any questions please contact customer service for assistance. How to install XtremeGuard Screen Protector.



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Hi, you can select which contact database you want to synchronize and it looks you selected Gmail one. Using that, users are able to assign only part of their data to the other phone e. It last all day for me, and i use it to read blue prints at work all day long like a touch pad. Do I need to do a One Way sync? I need your assistance. A nearly successful synch resulted in incomplete sms downloads and furthemore, the mobile numbers on these sms do not associate with the names in the phone directory. If you want to remove PhoneCopy contacts from your Windows Phone cellphone, do following:



Color online) the soundmeter app iOS or OS X, I review Customer images See all.



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